Frequently Asked Questions
Checkout & Payment
No, the price you pay at checkout is the cost to reserve your space and covers your first month. You will be charged what you pay at checkout monthly for the term of your advertisement.
Both of those "products" are necessary to complete your order. The location tells us what store and entrance your kiosk is at to put up the advertisement. The timeframe tells us how long your ad will stay posted at that location. For short-term contracts (3 or 6 months) there is an additional fee per month.
Once you sign your contract you will be billed monthly for the advertisement for the duration of your term. The timeline below is an example of how a typical 3 month advertisement might run:
Posting & Artwork
Typically, advertisements will be posted within 4-6 weeks after the artwork is approved.
You will be emailed a link to fill out a form to get our design team started on your artwork. Once you fill out the form, the art team will reach out within 3-5 business days and ask for you to approve the artwork. You get three chances to ask for alterations to the artwork for free.
You will receive a "Picture report" from your dedicated Customer Success Manager. It will show the kiosk at the time your artwork is posted and it is the official start of your advertising time.
Still have questions? Please fill out the form on our Contact Page.